{"id":15,"date":"2025-06-02T14:52:25","date_gmt":"2025-06-02T14:52:25","guid":{"rendered":"https:\/\/onespacesd.com\/?page_id=15"},"modified":"2025-10-29T15:35:19","modified_gmt":"2025-10-29T15:35:19","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/onespacesd.com\/en\/refund_returns\/","title":{"rendered":"\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644"},"content":{"rendered":"
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At One Space<\/strong><\/h5>
\u00a0we are committed to customer satisfaction and strive to provide products that match the described quality and specifications<\/h6>
\u00a0However, we understand that there may be situations requiring exchanges or returns<\/strong>,<\/h6>
\u00a0so we have established this policy to ensure clear procedures for everyone. \ud83d\udcab \"\ud83d\udcab\"<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The customer can requestan exchange or a return
the product within 7 days <\/strong>from the date of order receipt,
provided that the product is in its original condition
and has not been used or damaged.<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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We only accept exchange or return requests in the following cases:<\/h6>
  • If the product arrives with a manufacturing defect. \u2699\ufe0f<\/strong><\/li>
  • If a product different from the one ordered is sent. \ud83d\udce6<\/strong><\/li><\/ul>
    \u00a0<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    The following products cannot be returned or exchanged:<\/h6>
    • Products that have been used or opened.<\/strong><\/li>
    • Perfumes and cosmetics.<\/strong><\/li>
    • Custom-made products according to the customer's request.<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      The customer bears the shipping<\/strong> or exchange,
      unless the error is on the store\u2019s side
      (such as sending the wrong product or a product with a clear defect). \ud83d\ude9a<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      To submit an exchange or return request:<\/h6>
      • Contact us via email: info@onespacesd.com \ud83d\udce7<\/strong><\/li>
      • Provide your order number and a photo showing the issue or defect in the product.<\/strong><\/li>
      • The request will be reviewed within 48 hours, and you will be notified of the return or exchange procedure.<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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        The product must be in its original condition with packaging and the invoice<\/strong>.
        Refunds are only processed after the product is received
        and inspected.
        One Space management reserves the right to reject any request that does not comply with the stated conditions.<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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